Return/Exchange/Message
বিঃদ্রঃ পার্সেল সক্রান্ত তথ্যর জন্য আপনার অর্ডার নাম্বার উল্লেখ করে দিবেন।
FREQUENTLY ASKED QUESTIONS
We make every effort to provide our customers with products that look the same as the images displayed on our website pages. However please keep in mind that photographs have a difficult time showing exact colors and that the actual color of a product may vary slightly from what is shown in one of our website images. We work hard to update our website descriptions and images as soon as we aware of noticeable variations in our products that customers may find unacceptable. Also please be aware that some of the images of our cracker contents are used to show customers the type of item they will be receiving inside their crackers and not necessarily the exact gift contents of the crackers. Our Product Descriptions will inform you if the contents of our crackers may vary from what is displayed in the contents image. If this the case please be assured that all contents used will be similar in type and value, as we are always adding new and interesting items to our gift lines.
You will get a mail confirmation and also you can view order's in my account tab.
To return/exchange parcel, you just need to send a message to mobile candy then we will contact as soon as possible. keep in mind that it almost took 10-14 days to complete this process.